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Your New Digital Banking Experience is Here!

Our new digital banking experience is user-friendly and lets you take control of your personal finances; from simple banking tasks like managing accounts and transactions to enriched personalization's like setting goals, budgets, and alerts on your finances.

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New Features You'll Love

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    Industry-leading Technology

    Experience a unified digital solution that works across multiple platforms to bring you a seamless mobile and online experience.

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    Design

    Explore a fresh, user-friendly layout that is adaptable for day and night modes.

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    Conversations

    Start a secure chat directly with a customer service representative through the message feature.

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    Send Money with Zelle®

    A fast, safe, and easy way to send or receive money from friends, family, and others - with no transfer fees.

    Learn More →

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    Budgeting

    Reach your financial goals with custom budgets, categorized spending, and aggregated accounts.

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    Security

    Enjoy peace of mind with MyCardRules™; added protection for when, where, and how your card is used.

    Learn More →


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    Two-Factor Authentication (2FA)

    Protect your account with two-factor authentication (2FA), one of the best ways to protect your account from fraud.

Download the New App

Download Itunes App
Download Android App

Digital Banking Overview

Easy to use and fun to explore, we’re bringing you a seamless user experience with state-of-the-art financial tools; giving you total control of your personal finances. Watch this short video to learn more.

First-Time Login Guide

We know you're eager to start exploring your new digital banking experience, but before you do, watch this short video for instructions on how to log in for the first time on a mobile device.

New to Digital Banking? Talk to a Banker Today!

Other Features You'll Love

DIGITAL
WALLET

Make secure, encrypted payments using your device's digital wallet and Bank of Elk River card.

MOBILE
DEPOSIT

Deposit checks into your Bank of Elk River account from any mobile device that has a camera.

BILL
PAYMENTS

Quickly set up bill payments and recurring payments. Choose from pre-selected vendors or add your own.

BANK
TRANSFERS

Transfer funds easily between your accounts at The Bank of Elk River. You can also set up automatic transfers to and from other financial institutions.

ESTATEMENTS

Save time and money by signing up for eStatements; an online banking statement you can view 24/7 without waiting for the mail to arrive.

ALERTS &
CARD MANAGEMENT

Manage your card with sophisticated card management and alert tools.

Are you a business banking customer? See what this upgrade means for you!

FAQs

  • Why the change?

    The Bank of Elk River is committed to providing the most secure, integrated digital platform available for our customers. You will see significant improvement in usability, accessibility to your team of bankers, and ways to streamline your banking. We've made every change with you in mind.

  • When will the upgrade take place?

    The new digital banking experience will go live at 8am on Tuesday, November 16, 2021.

  • Do I need to enroll?

    If you are currently enrolled in The Bank of Elk Rivers digital banking, no action is required.

    If you are new to digital banking and would like to sign up, please contact us.

  • Will I have to download a new Bank of Elk River app?

    If you already have the Bank of Elk River mobile app you will be prompted to upgrade.

    If you do not have our app, visit the App Store or Google Play Store to download the new app.

    The good news? Your login credentials will remain the same.

  • I'm new to digital banking, how do I enroll?

    If you are not a current digital banking user and would like to get set up, please contact us.

  • Will my username/ID and password change?

    No, your username/ID and password will remain the same. You may choose to change your username and password at any time.

  • Will this upgrade affect my scheduled bills being paid?

    No. The upgrade will not affect bills that are scheduled to be paid. They will go out as scheduled.

  • Will this upgrade affect my direct deposits?

    No. Automatic deposits will go directly into your account as normal. The platform change will not alter this.

  • Will this upgrade affect my transaction history?

    There will be 120 days of transaction history available on the new platform.

    If you need additional transaction data, please download transactions PRIOR to November 16, 2021, or contact our Customer Service Department for assistance with past statements at 763.241.8522.

  • If I have questions, who should I contact?

    Our team of bankers are here to help! Stop by any of our branch locations or call our Customer Service Department at 763.241.8522 Monday - Friday from 8 am - 6 pm.

  • Will anything else with my account change?

    No. Your account(s) will remain with the same great benefits!